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FAQs

Where can I find educational materials? You can find them by clicking here or on education through the menu. 

How long will it take for my items to get to me? Currently, it may take up to a month for your product to arrive. We ship our items through the United States Postal Office and do not yet offer international shipping unless agreed upon prior. You can find more information here 

Do you offer returns and refunds? Yes! If your item is damaged when you receive it, please contact us with a picture of the item and we will issue you a refund. If you want to return your item for any other reason, contact us and we will send you return information. You can find out more about our return policy by clicking here

Why you can trust us with your information? We have an SSL certificate. All of the information you give us gets encrypted into our wix platform. You can find out more about our privacy policy and terms of service by clicking on them. 

How long will it take me to receive my commission? It may take 1-2 months to receive your commission. If it is a robot print you are commissioning, we need time to code and implant your print. If you are commissioning pottery, it takes us about 3 days to throw and trim an item.  It then must dry for an additional 7 days at a minimum so it does not crack in the kiln. Then, it must be fired with other items 

Thank you for reaching out to us! We will get back to you soon!

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